Quick Tip:
Products that are “Unavailable for your flight", are usually unavailable as your flight is NOT within minimum buying window. Please select other flight to shop

Can you send a replacement item to my home address?

No, replacement items are unable to be delivered to you.  You will need to arrange for collection with the relevant Vendor. 

Where you have purchased Lotte Duty Free goods, please contact enquiries@lottedutyfree.com.au 

Alternatively the Manager of the location to which you purchased the item(s) will gladly assist in resolving your concern.

Please, mind that only logged in users can submit questions